About Us

Who We Are

Presence

Our presence

Our presence extends far beyond physical borders. Headquartered in the United States, our core operations are strategically located in Manila, Philippines.

As a leading Business Process Outsourcing (BPO) company, SolutionCX is dedicated to exceeding expectations by delivering exceptional Customer Experience (CX) and Back Office solutions to our valued partners.

GROW YOUR BUSINESS WITH US

Passionate for People

Our deep affection for people is evident in our approach to serving and partnering with them.

Brave

We fearlessly embrace change and seize new opportunities.

Enjoy the Journey

We celebrate success and find joy in maintaining a healthy work-life balance.

Accountable

We are empowered and hold ourselves accountable for achieving excellence.

Grateful

We eagerly express appreciation and reciprocate kindness.

Core

Core VALUES

Our passion for people drives us to deliver exceptional experiences.

We boldly pursue innovation, find joy in our work, uphold the highest standards of accountability, and always operate with gratitude.

Leaders

Executive Leaders

Excellence is not just a goal; it’s a standard that permeates every aspect of our operations. 

Leading the charge towards this standard of excellence are our esteemed executive leaders, a team of seasoned professionals who bring a wealth of expertise, vision, and passion to the table.

OUR CEO

Matt Hall is the visionary Founder and CEO of SolutionCX, where he focuses on delivering cutting-edge customer experience solutions. With a rich background in leadership and business development, Matt has built his career around driving operational excellence and optimizing team performance. 

Before founding SolutionCX, he gained valuable experience with over two decades of leadership and sales experience, having spent 23 years at Nu Skin Enterprises. He served in various key roles, including General Manager for North America, where he led the region’s sales strategy and operations from 2016 to 2019. 

Prior to that, he was Head of Sales for North America, driving business growth across the U.S. and Canada. His international experience as Market Head for Australia, New Zealand, and South Pacific further solidified his expertise in global operations and market expansion.

Myra

HR Manager

Cris

Client Success Manager

Kimberly

Office Manager | Executive Assitant

DORIS

Senior accountant

Radrex

IT Manager

Blake Johnson - Sales Manager

BLAKE

SALES MANAGER

What truly stands out about SolutionCX is their proactive approach. They understand our business goals and consistently offer solutions that improve not just processes but also customer satisfaction.

We’re excited to continue growing this partnership

WHAT

WHAT OUR CLIENTS SAY

The blend of technology and personal touch that SolutionCX provides has made a significant impact on our business.

Their ability to seamlessly handle both front and back-office operations has streamlined our workflows and improved our service quality